← RetailCRM case

Order / event / acknowledgement

A large order
needs attention.

See how a staff member can confirm they have seen an order notification. This portfolio example uses fictional data and sends no messages.

Order data

Order DEMO-1001

Customer 01 · Almaty

Order total: KZT 85,000

Order status: New

Source: Search

The order exceeds the sample notification threshold of KZT 50,000.

Employee notification

Review a large order

A staff member has received a notification for order DEMO-1001 and can mark it as seen.

Notification status: Awaiting acknowledgement

01 · Receive orderFrom the CRM API
02 · Check conditionOrder total and notification log
03 · NotifyCreate a separate event
04 · AcknowledgeRecord the employee response